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Transfer market locked

FC 28 Transfer Market Locked — How to Unlock It

•8 min read

Transfer market locked? Don't panic. This is usually fixable by playing 10-15 matches on console. Here's the complete guide for every scenario — new accounts, returning players, and banned accounts.

Why Your Transfer Market Is Locked

  • New account: EA requires console play before granting market access externally
  • Returning player: Accounts inactive for a long time may need reverification
  • Suspicious activity: Rapid buying/selling, bots, or coin transfers trigger locks
  • Region mismatch: Using VPN or logging in from different countries
  • Terms of Service violation: Coin buying, selling, or account sharing

Fix for New Accounts

  1. Log in to FC 28 on your console or PC (not Web App)
  2. Enter Ultimate Team mode
  3. Play 10-15 full matches (Squad Battles count)
  4. Complete some starter SBCs if available
  5. Wait 24 hours, then try the Web App or Companion App again

Fix for Returning Players

  1. Play 5-10 matches on console to reactivate
  2. Open any packs you have (even free ones)
  3. Complete a daily objective if available
  4. Log out and wait 2-4 hours before checking Web App

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Fix for Banned/Flagged Accounts

If your market ban is due to a TOS violation:

  1. Check your EA email for notices about account actions
  2. Visit EA Help and open a support case
  3. Select "Account → Banned or Suspended Account"
  4. Provide details about your situation
  5. Wait for EA investigation (can take 3-14 days)

Web App / Companion App Specific Fixes

  • Clear browser cache and cookies for ea.com
  • Try a different browser (Chrome, Edge, Firefox)
  • Disable browser extensions that may interfere
  • Update the Companion App to the latest version
  • Log out and back in on all platforms

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Frequently Asked Questions

New accounts must play a certain number of matches on console before accessing the market on Web App/Companion App. Banned accounts also lose market access.

Typically 10-15 FUT matches on console. Some users report unlocking after as few as 5, while others need up to 20 depending on account age and history.

No. If your account is new or flagged, you must play matches on console/PC to verify your account and unlock market access on external apps.

If playing matches hasn't helped, contact EA Help directly. Your account may be flagged for investigation. Having proof of legitimate activity helps your case.

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